Work smarter with core functions such as organizing and archiving your data. managing your calendar, folders and contacts. and customizing options. Advance our expertise with new features for managing email, blocking external content, sharing calendar information, using cached Microsoft Exchange mode About the Author Jim Boyce is the author of Microsoft Outlook Version 2002 Inside Out. He is a former contributing editor and monthly columnist for WINDOWS Magazine.He has been involved with computers since the late seventies as a programmer and systems manager in a variety of capacities. He has a wide range of experience in the DOS, Microsoft Windows®, Microsoft Windows NT®, Windows 2000, and UNIX environments.